Our engineers are experts in portable media data retrieval
CDs and DVDs are excellent storage media for text, audio, and video files, but their size and portability make them susceptible to both physical damage and logical errors. These handy storage media can be broken or scratched, or files may be corrupted, overwritten, or incompatible, all rendering their data inaccessible. If and when this happens to you, Data Recovery Canada can help.
Data Recovery Canada’s Ph.D.-level computer engineers have expertise and experience in retrieving data from a variety of portable media, including all makes and models of CDs and DVDs. Data retrieval usually takes between 3 and 5 business days, with emergency retrieval available in 12 to 72 hours. And in the unlikely case that we can’t recover your data, you don’t have to pay. That’s our no data, no charge guarantee.
Common Causes of CD and DVD Failure
Over more than 10 years in the industry, Data Recovery Canada has seen just about every possible CD or DVD failure, and we’ve recovered data from most. Some of the most common problems include:
- Physical damage (scratched, broken, burned, etc.)
- Human error (accidentally deleted or overwritten, etc.)
- Incompatible file types/inaccessible files
- Electrostatic discharge (ESD)
- Reformatting
- Boot failures
- Viruses
Upon receiving your media, our data recovery specialists will perform a thorough examination to determine the cause and extent of the data loss. Then, using our proprietary tools and techniques, they will retrieve your lost data and return it to you in your format of choice.
To get started, or for more information about our CD & DVD data recovery services, fill out our quick online assessment form for your project ID number, OR call our client care specialists at 1.888.481.9501. They’ll be happy to answer your questions and walk you through our data recovery process.
